How can I contact you?
Ibrahim avatar
Written by Ibrahim
Updated over a week ago

We are all volunteers, and we work fi sabili Allah without any remuneration. Please be patient if you do not receive an immediate answer to your questions. We will be at your disposal to accompany you on your installation as far as possible. However, we ask you to:

  • Get a Privilege contact through our Chat on mawaqit.net and by email.

  • Introduce yourself:

    • Your Mosque ID.

    • First and Last name

    • Your role in the organization/institution

    • Your Mosque Name

    • City/Country

    • Your account email (The email that you use to log in into the back-office)

  • Write a short and explicit message.

  • If possible, attach a photo or video of the malfunction.

  • Before contacting us, please ensure you went through our Installation Manual as most of the installation instructions are already answered there.

Please consider that the Mawaqit team does not answer any phone calls, so please do not attempt to contact any numbers displayed on our site. We make every effort to be available and at your disposal.



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