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How to Change the Administrator of My Mosque?

Ymane A avatar
Written by Ymane A
Updated over 3 weeks ago

Sometimes you may need to manage your mosque’s MAWAQIT account but cannot access it due to one of the following reasons:

  • The previous administrator has left the mosque association without sharing the login credentials.

  • You have lost your mawaqit.net password and cannot access your registered email.

  • The mosque’s board or supervisors have changed.

If this is your situation, follow the steps below to recover access:


Steps to Retrieve Access

  1. Create a new account on mawaqit.net (⚠️ Do not add a new mosque).

  2. In your account, click on “Retrieve the access to a mosque”.

  3. Enter your Mosque ID (you can find it at the bottom-left corner of the MAWAQIT screen in your mosque).

  4. Upload a recent supporting document (e.g., electricity bill, water bill, official proof of management, etc.).


Review Time

Once your request is submitted, our support team will review it within 48 hours.
If approved, you will be granted access to your mosque’s MAWAQIT account.


Need Help?

If you did not receive a response after 48 hours or if you need assistance, please contact us at: [email protected].

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